Retractable bed (excl. Sad to report that 42% damp found around the ALDE hot water boiler area otherwise all clear. Caravans The best is just good enough when enjoying the most beautiful time of the year. I ordered mine at the end of September 2020 for an April delivery which was put back to May and then again to July although no solid date. Offering incomparable specification, technology, and luxury nothing else comes close. My July delivery is no longer possible. Raywood. That leaves the bulkhead in the front offside corner clear for a TV theres a set of sockets here, too. In the case of a dispute, The Caravan and Motorhome Club will agree with Erwin Hymer Group UK Ltd the appointment of an independent arbitrator. Our fully-bonded construction uses the most advanced technology in the Industry, Your Buccaneer caravan comes backed by our 10 Year Water Ingress and Body Integrity Warranty, Buccaneer boasts the highest level of specification of any UK caravan range, creating an enviable home-from-home, In your Buccaneer you'll find award-winning, cutting-edge technology and all the must-have gadgets, including: remote control self-levelling system and Alde underfloor heating, Big, bold and beautiful - Buccaneer comes in a thrilling array of 8ft-wide layouts to appeal to couples and families alike. Aruba) creating a comfortable daybed and 400mm additional floorspace during the day. Its packed with top-spec kit, well finished with a quality feel and, most importantly, its huge. I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. When the small pull-out table doesnt offer enough space, fetch the freestanding table from its convenient cupboard behind the offside sofa. Spacious, superbly equipped and beautifully made We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. All rights reserved. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. NEW Graphics. You would have had to seriously rub the dealer up the wrong way if you believe they would deliberately grease the brake pads. Perhaps the truth has got lost in the translation. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. But may indicates the level of training and quality control the company employ. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! It still has the same interior length as the Barracuda (6.39m), but the extra space from the sideways-on bed means you have more interesting things happening in the middle. The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Your contract is with your dealer. Whilst I sympathise with the supply problems manufacturing companies are facing, I find it very frustrating when I see new caravans being delivered and factories increasing their output and advertising their new vans. Incorrect use of tow vehicle* (See advice and exclusions, as below), Damage resulting from freezing, accident or fire damage. #1. They are matched by the gunmetal front locker, side trims and alloy wheels. Why would the AWS engineer note the grease on the brake shoes if it was not there? Never ask a man if he comes from Yorkshire. I am expecting the fob off but at least I will have the satisfaction of putting my point across. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. I was really shocked about the comments on the problems and poor build quality particularly as the price is very high..has anyone got any ideas of similar Caravans to look at 8 wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. Up above are four cupboards, one with a crockery rack. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. Update your browser to view this website correctly. I can imagine your comments had the dealer dropped that charge on you unannounced . You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle. The work surface itself has a large extension. At least the Bermuda is blessed with big wardrobes either side of the bed, and two sizeable overhead lockers in both the front lounge and the bedroom. The dealership have checked for cracks, and none were found. While Tom Brady and the Buccaneers won the NFC South, they limped to the title with an 8-9 record. Buccaneer is the epitome of premium caravans "Made in the UK". That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. No liability will be accepted for damage caused by fair wear and tear, willful damage, negligence or abnormal working conditions. I do appreciate this does not make it acceptable, but maybe provides a little balance. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. They are exposed, examined, cleaned and adjusted. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. 15 saving per night on Club campsite pitch fees. It would therefore be a bad business decision for Elddis. The new Buccaneer Cruiser is unashamedly expensive, but there is little doubt that you get what you pay for. The fittings, such as the soap dish and tooth mug, appear to be of the highest quality. Damp from year one, into year 2 & 3 along with cracked panels and no support from the manufacturer. There are bags of space, so you wont be tripping over each other or knocking knees. There are those five drawers in the sideboard, too. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. Copyright 2016 2023 Caravan & Motorhome Gossip. Started 57 minutes ago, By We love this caravan and will keep it for a long time now. Above that is the microwave, and above that, a small locker. Started Saturday at 08:35, Copyright VerticalScope Inc. All Rights Reserved. 2022 model Buccaneer Cruiser first reg 2023. The best example is the hydraulic remote-controlled self-levelling system. Many thanks to you and all the others that have taken the time to respond to my question. Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. Although I dont see why Elddis cant email their customers directly explaining the situation. For a better experience, please enable JavaScript in your browser before proceeding. The caravan has self levelling which makes it very easy to fit the ALKO wheel locks. It was a good idea to extend the L-shaped settee format into other layouts generally, the Buccaneer Bermuda works well. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. He first called about my old S2, which was already gone. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. Unbelievable Elddis refuse to give customers information when you call them so has cost us dearly waiting 6 months for nothing. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. Charge to remove bunk seats Are yours fixed? ReviewsBuccaneerBermuda, By Peter Baber February 24, 2019 . As regards the 'quality' of the van. Theres also excellent kitchen storage, with four large drawers, a big cupboard and a bank of shallower cupboards overhead. My apologies if this is less than interesting. 2021 Buccaneer Bermuda interior. I hope we get our vans soon. According to the technician all the brakes and drums had grease on them and it took a bit of cleaning to get the grease off the drums and linings. Any other approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre may carry out work at their convenience or discretion, but are not obliged to do so. These cookies do not store any personal information. The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. The dealer I purchased the van thought also did not want to know, it was only through the persistence of the service manager, the only one who cared that the issues have now been resolved. Otherwise it's status quo. The dark finish of the wood, however, is a bit of an issue here. E & P Compact Levelling System. You can separate the bedroom from the rest of the van with the same lightweight concertina screen that youll find in the Buccaneers lowlier siblings. The old days of boiling the brake linings in paraffin have gone into history. As I made furniture for a living after retiring from the main job, I know that it only takes care and is often no longer to do it right in the first place. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? The length they will need is the overall one including the drawbar. Edited February 24, . We continue with Buccaneers because we like them and actually can't find anything else we'd rather be in. So far the best move we have made in many a year. All of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred. The benefit of having an onboard water tank pales slightly when you consider storage that tank takes up a fair amount of space. Technology and Innovation. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Mending caravan. The L-shaped lounge is the star of the show while the . JavaScript is disabled. Your new caravan should not be towed by a commercial vehicle with a gross vehicle weight in excess of 3500kgs. 100W Solar panel. Brexit is the hidden problem. The warranty shall be governed and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the courts of England. The caravan levels itself within 2 minutes at the push of a button whether camped on a steep coast or hillside. Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. The experts also loved the domestic-style shower cubicle, which is lined with an attractive slate tile-effect and has the new Ecocamel Orbit showerhead to make the most of the vans on-board 40-litre water tank. If youve enjoyed reading this article, why notget the latest news, reviews and features delivered direct to your door or inbox every month. If you have an account, sign in now to post with your account. Clear editor. If he does, he'll tell you. Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. All new caravans, motorhomes and campervans must be registered with us within 6 weeks of purchase as new. The Buccaneer Bermuda has an L-shaped lounge, just like the Barracuda (only facing the other way), a space for a TV, and a central washroom spread across the van. All rights reserved. All rights reserved. A few photos will help. But opting out of some of these cookies may have an effect on your browsing experience. Dealers as a whole are inclined to be willfully blind to your rights and have got away with it for so long they just don't care. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. Update your browser to view this website correctly. This luxury caravan is in a league of its own! "You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle.". Jun 17, 2008. To answer your question directly and probably upset a lot of owners. And a list of manufacturer problems as long as your arm at delivery time. It's an expensive product, made slightly wider, with lots of extras,and what is described as high end finish. Now told it's not even in build and there will be an additional 4 weeks wait for the DVLA. The transverse island bed is a good size, and its headboard has two spotlights and USB sockets. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. Hers a link to a good company for gas products. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. 13-band graphical EQ. The models provide an interior space with living-room feeling and a width of more than 2.4 metres. This high-quality four-berth has much to offer, as long as you don't mind the slightly limited 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. It has to be noted that with the exception of one item all the faults have happened after we used the van and were not evident went we collected the van from the dealer. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. So I can see why a deliberate act is something to think about. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. I dought that any mechanic would grease a brake shoe, even an apprentice, the wording could be wrong. These cookies will be stored in your browser only with your consent. Anyone else having issues getting any reliable news out of Elddis at the moment? All rights reserved. The ideal caravan for a couple planning to leave it pitched for the season I'm just chopping in our Caravel for a Commodore. Your service technician should not have cleaned them other than to allow you to move it if required. Hi Ray. I think you deserve that. England and Wales company registration number 2008885. I was really shocked about the comments on the problems and poor build quality particularly as the price is very highhas anyone got any ideas of similar Caravans to look at 8' wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. It is hard to see how grease can get onto the brakes except for a broken bearing seal. If for any reason your new caravan or motorhome is damaged or requires remedial work it is important that only an Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre undertakes such work to avoid invalidating your warranty. The Rococo upholstery is standard with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. Elddis are saying a caravan with my name on it will be delivered on the 14th September. Opposite is the main kitchen unit, which is spacious and well equipped. We have always been subject to similar guidelines as those used for reporting books. Your name rather gives the game away. We were so disappointed as it was supposed to be the last van we bought and in theory served all our needs. The drums should be degreased and new brake linings fitted. They would remove the drums but not the shoes. Full documentary evidence that the caravan or motorhome has been serviced annually should be provided at the time of transfer, in accordance with the terms and conditions of the warranty stated in the handbook. We ordered our Affinity 550 September 2020. we have had several delivery dates since last being July. A large mirror adds to the sense of space. You may also have to adjust your driving style over rough terrain and particular attention should be given to the height of the tow ball in relation to the caravan coupling. So for the record what advice was GB1309 asking for? What year is the caravan? You might not even need to wheel your Aquaroll about. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. It seems fairly obvious that the dealership from whom you bought never did any sort of PDI. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. The washroom proper on the offside includes a large salad-bowl-style basin, a well-lit mirror, a heated towel rail, a toothbrush much and a double cupboard with shelves. If the arbitrator finds in favour of Erwin Hymer Group UK Ltd, the customer will lose their deposit. It may make the van more comfortable or give more toys to play with but that is not 'quality'. Oct 19, 2015. There is enough room for a sideboard, which also houses the table. Built by Swift so they do have issues, but the supplying dealership, Couplands of Louth go the extra mile to put things right. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. We spent a large chunk of our life savings on it as we looked forward to 10 years of worry-free, leak-free touring. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. . Which if they were covered in grease would have been the case. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. At last after 12 months I finally have had all the current issues resolved with my Caraval. No problems whatsoever in 2 years of ownership thank goodness. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. We agreed on 5k and walked away laughing. As said the contract is with the dealer . Copyright 2023 Caravan and Motorhome Club. The brand has been part of the Erwin Hymer Group since 2017. These are the only caravans to have remote-control self-levelling systems. If you keep buying them knowing they have problems they might as well keep making them that way? You get Al-Kos ATC trailer control system and an AKS:3004 stabiliser fitted as standard, as well as an E&P self-levelling system to make life easier when you arrive on site. We have been towing the monster since 2016 and have not had any issues. It has plenty of sockets and a top-spec separate oven and grill. The serious problems continued. Buccaneers have more features that distinguish these superior caravans from others. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? http://www. Let the premium holiday begin. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. Grabbing the headlines is the E&P Hydraulics self-levelling system, which operates by remote control and pitches your van in two minutes using two axle supports and four powered Al-Ko Big Foot steadies. Step forward the Buccaneer Bermuda. Not a good position anyhow. Getting any on the drum or linings is very poor. Its so far against the norms of servicing that its difficult to imagine. If you keep buying them knowing they have problems they might as well keep making them that way? Search on here for Buccaneer. There's a new name in luxury caravans with the launch of the Buccaneer Barracuda and this 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. We have never had an issue with any site here in the UK or on the continent. What have I learnt from this experience, 1. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. Get in touch. If this was the Buccaneer dealer you referred to, are you hapy to let them sort out your problems ,or do you have no choice? Caravan has not even done 1000 miles since last service with dealer. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. The luxurious Buccaneer Barracuda has a unique layout which shows off its sophisticated entertainment centre in the lounge. Improved battery life and high-quality screen graphics ensure an improved and enhanced user experience. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. VW B8 Passat Alltrack 2. Stand to be corrected though. All rights reserved. Proudly powered by WordPress | Theme: Newsup by Themeansar. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If it costs more I would look at what extra you get, and ask is it worth it? Hi, I have been reading the Review in Practical Caravan on the Buccaneer Clipper and agree with all but the conclusion. Caravan & Motorhome Gossip is part of the Gossip Media Group. Transfer of ownership must be completed within three months of change of legal ownership. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! That is why they charge what they do. At 8ft, its 6in broader than the outgoing model, making it the widest UK-built tourer on sale. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! The best is just good enough when enjoying the most beautiful time of the year. 4 of them considerably improbable in the extreme. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! Lomax My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. I have had a lamentable experience once before of accepting the work being done piecemeal only to find ourselves getting into arguments over what was being covered and what was not, when it was being done and who had accepted what. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. The kitchen worktop is chunky, but insufficient for a van of this size and price How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. Your new caravan is designed to be towed by a normal motor car. Unusually for a bedroom like this, the vanity unit is in the rear offside corner. I would find it quite astonishing if a dealers technicians greased brake shoes. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. Exterior: All models 8ft-wide. Unfortunately no photos as going by what AWD technician told me. All is well lit and ventilated by a rooflight. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. We finally got rid in year 3 thank goodness, losing a lot of hard-earned money. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. If you are looking for the ultimate caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close. Best caravan we have ever owned. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. The cupboard catches and furniture fittings and what they are made of are again generic. Your previous content has been restored. Alarm system with PIR (Passive Infra-Red), TrackerTM Thatcham Category S7 approved stolen vehicle recovery system (includes first 12 months subscription), Improved 1400mm x 440mm Large Heki Lux Stargazer rooflight incorporating pleated blind and fly-screen, with stylish surround and independently switched integrated downlights, Pioneer Bluetooth radio with Smart Sync. Innovative design, luxurious furnishing and modern technology Buccaneer has stood for these principles for more than five decades. Having an L-shaped settee where the main part of the L faces people as they come in feels a little more sociable than the way the sofa is arranged in the Barracuda. Let's hope that your next Buccaneer is a "keeper". Whether that is due to Covid or Brexit or both, she did not say! If Bailey did an 8ft version of the Unicorn I can see SWMBO getting her check book out. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. It is mandatory to procure user consent prior to running these cookies on your website. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. We also like the decent-sized door bin. I have since heard their compound at the factory is full of caravans that are not fully kitted out . Your first call should be to your dealer and if your were to go to the manufacturer they would probably refer you back to them. You must log in or register to reply here. You expect serious kit for the price and the Cruiser delivers. That would be a very serious matter, becasue of how dangerously it left the caravan which could easily have caused injury or death. The benefits of a Buccaneer for towing remain as ever for the 2021 season. Unique, class-leading and exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish. Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. Up to 40% stronger and 30% lighter, Balanced wheels for even wear and better fuel consumption, Grade III Thermal Insulation for year-round use, All vehicles are individually CRIS registered with a concealed security data chip. Hopefully this won't be the case and you can sail happily into the sunset. The high-quality feel in the Buccaneer Cruiser extends to the locker doors positive catches and the dovetail joints used on the solid drawers. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. Please complete the Notification of Change of Ownership form in your handbook. (Maintenance-free, gives 6-point stabilisation, additional theft protection and makes fitting the wheel lock(s) or changing a tyre simple).
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