In addition to what is stated in section 22 of the General Terms and Conditions, we may terminate these Payment Terms and Conditions or your use of all or part of the Payment Services or suspend or close your Zettle Account or PayPal Account, without prior notice to you: a) upon request of a Card Scheme, an Acquirer, or a service provider, b) if our agreement with an Acquirer or Card Scheme expires or terminates for any reason, c) if we are de-registered as a payment facilitator by a Card Scheme, an Acquirer, or a service provider, d) if in our reasonable opinion, your activities or actions are damaging to, or may damage, our image or reputation or the image or reputation of a Card Scheme, an Acquirer, or service provider, e) if you have signed up for the Payment Service as a company or other business entity and there is a change of control of such company or other business entity, f) if owners or other persons associated with you appear on European or American sanction lists (such as OFACs SDN list and the EUs list of economic sanctions or list of terrorists), or g) if your Designated Account is your PayPal Account and your PayPal Account is closed down, either by us or by you. Here's how: Open the invoice. PayPal (Europe) S. r.l. Are all the sales on that report Vatable? By accepting these Payment Terms and Conditions, you agree that you will not use the Payment Service to accept payments in connection with the following businesses or business activities without our express written approval, which approval we may withhold or revoke in our sole discretion where we find this to pose a risk to our business and/or reputation: a) private healthcare services, b) gambling and betting services (irrespective of if such gambling and betting services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), c) financial services (irrespective of if such financial services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), d) gift cards (other than as set out in section 3 and section 28 as well as in accordance with our General Terms and Conditions), e) services involving the organisation of planned public or social events, such as sale of tickets, or f) transportation and travelling. We may add, delete and amend certain payment methods at any time and the Card Scheme Rules and the Specific Terms may also be amended from time to time in accordance with the relevant terms and conditions. For more information about our fees, please read here. Refunds processed through the Payment Service must be submitted within thirty days of the original transaction. We reserve the right to amend these Payment Terms and Conditions in accordance with section 23 of the General Terms and Conditions, or a shorter time if so required by the Card Schemes or a Third Party Payment Provider, as necessary to comply with the Card Scheme Rules or otherwise address changes in the Payment Service. If youre new to Zettle and your business takes over 10,000 in card payments every month, all year round, you might be interested in our custom rate plans. A step by step guide to starting your own practice. Last update and effective as of: 1 July 2021. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. When your customer has paid the invoice online by Card or by using any other online payment method made available by us in your jurisdiction in a correct manner, your customer shall be deemed to have fulfilled its payment obligation to you in relation to such invoice. This section 16 applies only if you are a Zettle-only Merchant or Connected Merchant as described in section 1 above. Any funds credited to your Zettle Account and held by us on your behalf at the time your Zettle Account is suspended or closed will be paid out to you in accordance with section 14, unless otherwise set out in these Payment Terms and Conditions. Once there, click on the month to get an invoice for that period. The fee you pay to us is not affected by any of these fees. We reserve the right to designate an amount of funds that you must maintain in your Zettle Account and/or accrue a reserve on your behalf (a Reserve) to secure the performance of your payment obligations under these Payment Terms and Conditions or such other requirements that we may determine to be necessary to protect against the risk associated with our business relationship with you. For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. Comparing the cost of SumUp Vs iZettle. Monthly fee Free Phone support weekdays, 9am-5pm Integrates with popular apps App features include: Card and cash payments Sales reports Gift cards Refunds and discounts Staff management Sign up For more information about our fees, please read here. You undertake to inform your customers of the possibility to pay by Card by displaying signage for all Card options provided by us as possible payment methods in your physical store or online. Subject to sections 16 and 17 of the General Terms and Conditions, we are liable to ensure that payment transactions initiated through the Payment Service are properly submitted to the end customers payment service provider, through the applicable Card Scheme, Acquirer, or other intermediary service providers, and that payment transactions carried out through the Payment Service are executed properly, provided that: a) the transaction has been authorised by the end customer, b) the transaction complies with these Payment Terms and Conditions, and c) you have complied with your obligations under these Payment Terms and Conditions. You may also purchase Zettle Readers from our Accessories Store or from other authorised retailers. to aggregate multiple entries into one back in the 80's. You confirm and agree that we may require you to allow us, or a third party designated by us, to conduct an audit of your business and facilities in order to ensure your compliance with these Payment Terms and Conditions and the Card Scheme Rules. If the amount received of 117.90 was entered through the books the VAT on that would only be 19.65. I'm still confused by the rules with regard to VAT on IZettle fees. The Invoicing Service enables you, when your customer chooses to pay by invoice, independently to collect information concerning your customers and to subsequently store and process such information about your customer to the extent necessary for you to issue, manage and administer invoices through the use of the Invoicing Service (Customer Information). I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. There are no monthly fees for using iZettle. The Zettle app is free to download. On my iZettle account the VAT setting ("MVA-instilling" in Norwegian) is set to 8%, but every transaction comes in as 0% VAT. You don't then reinvoice the customer 99 + VAT! Scheme fees per transaction vary depending on: Card type (e.g. After designating a Bank Account, you authorise and instruct us to initiate payment of funds credited to your Zettle Account to your Bank Account. You authorise us to direct questions to and obtain information from the relevant bank, including for the purpose of verifying your designated Bank Account. VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). It's 98 plus VAT for both it and the Zettle Reader 2 bundle. There is no lock-in contract, so you can cancel any time at no extra cost. It is important that you understand the risks and liabilities associated with the use of the Payment Service, and you should read these Payment Terms and Conditions carefully before agreeing to them and before you start using the Payment Service. VAT Help Documents In providing the Payment Service, we will facilitate the processing of payment transactions carried out through the use of the Payment Service on your behalf, credit the funds received by us from such transactions on your Zettle Account and settle such funds (less our Fees, Chargebacks, reversals, claims and other funds owed to us or another company within the PayPal Group) to your Bank Account or PayPal Account in accordance with these Payment Terms and Conditions. In the absence of relevant Commercial Entity Agreement(s), we will not be able to accept transactions in excess of these thresholds. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. To be eligible to process Manual Card Entry transactions, you must be a Fully Merged Merchant and have successfully completed a Card transaction through a Zettle Reader. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. Further, you may not issue more than 5,000 GBP in gift cards to any single person in any one day. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. We will then automatically pay out all your funds in accordance with the selected intervals. Once the funds hit your bank account (after charges) treat those as a transfer from the iZettle account. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. consumer card or commercial card). In this context, you authorise and instruct us to comply with collection, deductions and remittance requests received from the relevant lender or financing provider (or its respective account bank or other service provider) on your behalf. You may not issue gift cards with a value in excess of 1,000 GBP (or its equivalent in foreign currency) or add value to a previously issued gift card so that the total funds loaded on a gift card in any single day exceed 1,000 GBP. It's suitable for most types of businesses and integrates with a host of software, so you can build what works for you. For the same fee, iZettle Go also offers the more flexible pay by link option, where a simple payment link can be sent by sms, email, or through WhatsApp or Messenger. This is due to a change in the application of tax law which means we can no longer benefit from a VAT exemption applying to the supply of payment services. Our Acquirers and the Card Schemes may from time to time impose certain limits on Merchants annual Card transaction volume through the use of the Payment Service. *Additional terms and conditions apply. By accepting these Payment Terms and Conditions, you request and agree that we may aggregate this information for all Card transactions by brand, application, payment instrument categories and rates of interchange fees applicable to the transaction, as applicable, and that we make this information available to you periodically, at least once per month, via your Zettle Account in a format making it possible for you to store and reproduce the information in unchanged form. Here's how: Click the New icon (+). For more information, please visit our Website. We reserve the right not to authorise or process any payment transaction that you submit through the Payment Service that we believe may be in violation of the General Terms and Conditions, the Payment Terms and Conditions or any applicable laws, rules or regulations or that may expose you or us to harm, including but not limited to fraud or other criminal acts. All Zettle hardware is a one-off purchase with no recurring costs and our POS app is free to download, so you only pay for the transactions you process. Additionally, to secure your performance of these Payment Terms and Conditions, you grant us a legal claim against the funds in your Designated Account as security for any amount you may owe us. This is due to a change in the . The Payment Service is subject to the Card Scheme Rules and may also be subject to specific terms and conditions which apply to the use of certain payment methods (Specific Terms) provided by us or a third party (a Third Party Payment Provider). The fear of god roaring at you does actually stand you one in good stead, Is VAT charged on IZettle fees confused by VAT notice and HMRC v NEC ruling, Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. You may use the Payment Service to process contactless transactions (i.e. VAT Exceptions and Reports; Edit VAT Settings, Codes and Rates; Submit a VAT Return in QuickBooks Online . If the error results in your receipt of more than the amount to which you were entitled, we will debit the extra funds from your Zettle Account or PayPal Account. We assume no liability to verify or otherwise control gift cards issued by you to customers, and you are solely responsible for providing accurate descriptions, information and content relating to gift cards issued by you under the Zettle Gift Card Service. The Payment Service is, in addition to these Payment Terms and Conditions and applicable laws, rules or regulations, governed by the requirements and guidelines established by our Acquirers as well as the requirements and guidelines (together, the Card Scheme Rules) established by Visa Europe Limited, MasterCard Europe S.A., American Express Limited and other applicable card schemes (together, the Card Schemes). A payment transaction using another payment method will be deemed completed when we have received the funds on our client funds account (the Client Account). In addition to any other obligations, requirements, restrictions or limitations set out in these Payment Terms and Conditions, you agree that you will not: a) apply a price threshold for accepting a Card, b) apply a higher price or additional fees for the use of a Card in connection with a transaction, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, c) utilize any credit available on any Card to provide cash advances to customers, d) in relation to in-store transactions, carry out transactions in territories other than the United Kingdom and in currencies other than GBP, e) discriminate between Cards for any reason, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, f) submit any transaction for processing that does not arise from your sale of products or services to your customer, i.e. A bill is pushed with a single line item with the expense account set to the Invoice fees account. I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. In addition to what is set out in section 15 of the General Terms and Conditions, you are responsible for all Chargebacks, reversals, refunds, fees, fines, penalties and other liabilities incurred by a third party or us caused by your access to and use of the Payment Service and/or arising from any breach by you of any provision of these Payment Terms and Conditions. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary information and documentation within ten days of our request, may result in an irreversible Chargeback. You agree that you are solely responsible for verifying the identity of your customers and the eligibility of each presented Card used to purchase your products and services and for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback as further described in section 17. You must provide us all information and documentation in your possession as to the circumstances of any such error and/or unauthorised or illegal use of your Zettle Account and take all reasonable steps requested by us to assist in our investigation. Subject to availability in your country, if you are a Full Merged Merchant, you may also use the Payment Service to process transactions where neither the customer nor the Card are present at the time of transaction and you manually key in the card number, expiration date, security code, and other required information via the App (Manual Card Entry). You can read more about recent changes to our pricing planshere. Wall plugs are not currently offered for sale by Zettle. There are many options, all of which are affordable as well as boasting a range of security features and abilities. A single payment is simultaneously pushed for the full payment of the bill, representing the transfer of money out of the liquid account to pay the fees. Under the PSRs and EMRs, a person providing payment services or issuing electronic money without FCA authorisation or registration in reliance on the exclusion known as the limited network exclusion (LNE), must notify the FCA where the total value of the payment transactions executed through such services and/or made with the electronic money in any period of twelve months exceeds 1 000 000 euros (or its equivalent in foreign currency). Pricing & Fees iZettle fees are one of the lowest around compared with similar payment solutions. These Payment Terms and Conditions will survive your termination of the Payment Service for so long as is necessary in our discretion to carry out their intent. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. You agree to reimburse such third party or us for any and all such liability. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. Subject to sections 16 and 17 of the General Terms and Conditions, we are further liable to ensure that funds credited to your Zettle Account are paid out to your Designated Account in accordance with section 14, provided that we have received such funds from the relevant Card Scheme, Acquirer or third party financial institution, as the case may be, on the Client Account. Fill in the form and well get back to you. Last update and effective as of: 7 December 2022. We reserve the right to amend our Fees at any time in accordance with section 23 of the General Terms and Conditions. Do I need to charge VAT to client for Freelancer? Also, when I reconcile iZettle payments into the account there doesn't appear to be an option to recognise VAT. So VAT payable would be understated by 35p so an adjustment is needed, Thats my understanding of it but happy to be advised if this is not correct. Your Output VAT on a 100 sale at standard rate is 20 - end of! Thank you - Just seen this re: Go Cardless? Is this because it is a reverse charge supply so if a UK company were looking at offering a similar service it would be fully VATable? Subject to your compliance with these Payment Terms and Conditions, we consider that your use of the Zettle Gift Card Service falls within the LNE, i.e. If you are a Connected Merchant, funds from a payment transaction will be credited to your Zettle Account and then paid out to your PayPal Account daily. For the use of the Payment Service you agree to pay the fees (Fees) assessed and calculated by us in accordance with the fee schedule available either (i) on the Zettle.comWebsite if you are either a Connected Merchant or Zettle-only Merchant or (ii) on the PayPal.com Website if you are a Fully Merged Merchant. I don't want to post the fees as a resolving item, as this will mean they . We will only begin permitting you to process transactions after we have determined that you are eligible for access to and use of the Payment Service. My understanding from HMRC VAT Notice 701/49 Para 4.8 is that there is no VAT on these fees. Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. You may terminate use of the Payment Service at any time. If we determine that you are incurring an excessive number of Chargebacks or that Chargebacks related to you are too frequent, we may establish controls or conditions governing your Zettle Account or PayPal Account, including without limitation: a) creating a reserve in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, penalties or fines, b) suspending your access to and use of the Payment Service, and/or c) terminating and closing your Zettle Account or your PayPal Account. If you do not respond to our notice within thirty days, we will automatically close your Zettle Account and any funds that we hold on your behalf will be handled in accordance with applicable law. . How to claim VAT on Stock Donated to charity. You are solely liable to, and responsible for, reporting your activities to the FCA in accordance with the provisions of the PSRs or EMRs. However, my concern is that the amount on the invoice to the customer is 260.00 but the amount received in the bank account is 255.45. The price of hardware depends on what you need. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. The Reserve will serve as security to cover anticipated Chargebacks, refunds and/or unfulfilled products or services or credit risk based on your processing history, and we will have the right to collect and set off from the Reserve all amounts that you owe us under these Payment Terms and Conditions. Click the Receive payment button. PayPal (Europe) S. r.l. If there has been no activity on your Zettle Account for at least two consecutive years and you have a balance on your Zettle Account, we will notify you on the email address registered by you and/or associated with the Zettle Account and give you the option to keep your Zettle Account active or to close your Zettle Account and request a withdrawal of any funds that we hold on your behalf. Any amount attributable to a payment transaction may be reversed or charged back to your Zettle Account (a "Chargeback") if the transaction: a) is disputed in any way, b) is reversed for any reason by the Card issuer, c) was not authorised or we have reason to believe that it was not authorised, and/or d) is alleged to be illegal, suspicious or in violation of these Payment Terms and Conditions. This includes a transaction reference, the costs charged to you as a Zettle user and the amount of the transaction in the currency of the Zettle account. If there are insufficient funds to cover your liability, you agree to reimburse us immediately on demand through other means. The interchange fee and scheme fee may vary depending on which acquirer we use. You agree, upon our request, to take all reasonable measures to assist us in verifying your Bank Account. If these funds are insufficient, you understand and agree that we are not obligated to process the refunds. . Luxembourg B 118 349), a duly licenced Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier, (we, our or us) and you, the sole trader, company or other business entity having created an account with us (the Merchant, you or your), governing your access to and use of our payment processing services provided under the Zettle by PayPal brand (together, the Payment Service). As a Connected Merchant, you accept that any payout of funds from your Zettle Account will be made to your PayPal Account. Choose Undeposited Funds in the Deposit to drop-down. The App will prompt you as to what verification is necessary, based on a customers Card. If we believe that a Chargeback is likely with respect to any payment transaction, we may withhold the amount of the potential Chargeback from payments due to you under these Payment Terms and Conditions until such time that: a) a Chargeback is assessed due to a customers complaint, in which case we will retain the funds, b) the period of time under applicable law or regulation by which the customer may dispute the transaction has expired, or c) we determine that a Chargeback on the transaction will not occur. Where VATable deductions are made from payments received, that VAT would be an input! A list of the Acquirers we co-operate with for the provisioning of the Payment Service from time to time can be found here. For the purposes of these Payment Terms and Conditions, PayPal Account shall mean the PayPal business account opened pursuant to the PayPal User Agreement. You are not permitted to process Manual Card Entry transactions when your customers Card is present. You are solely responsible for issuance and management of gift cards. You acknowledge and understand that the Gift Card Service only supports multi-purpose vouchers meaning that any VAT due is only payable when the voucher is redeemed for goods or services. So my client receives 10,000 from I Zettle into her bank account in January and there are fees of 175 shown as deducted by IZettle. How much do iZettle charge per transaction? Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. Pricing for Zettle is clear and concise with no hidden fees to worry about either (Image credit: iZettle) Features So lets say gross sale by the client to his customer is 120. However IZettle pay the client 120 less 1.75% ie 117.90. Once we have verified your Designated Account (if applicable), we will take commercially reasonable efforts to initiate payout of funds (less our Fees, Chargebacks, reserve, refunds, reversals, claims and other funds owed to us) to your Designated Account on the business day immediately following the business day on which we received the funds on the Client Account, unless otherwise set out in these Payment Terms and Conditions. You will receive funds either to your PayPal Account or Bank Account (your Designated Account) depending on the group of Merchants you fall in as described in section 1 above: If you are a Fully Merged Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your PayPal Account per transaction. If a customers Card includes an electronic chip, you must always prioritise obtaining chip and PIN authorisation before obtaining a signature. Can I use iZettle without WIFI? The interchange fees and scheme fees charged by Bambora and Elavon are separately provided in the fee schedule. Any liability for the use or misuse of your gift cards, and any third party claims arising from or relating to your gift cards, are your sole responsibility. You must submit all requests for refunds and adjustments for returns of your products or services through the Payment Service in accordance with these Payment Terms and Conditions and the applicable Card Scheme Rules. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account and your PayPal Account if we determine that you are no longer eligible for access to and use of the Payment Service or if you fail to promptly comply with any requests from us in accordance with the above. To enable the use of Manual Card Entry, you must follow the instructions and comply with any requirements, in each case as determined by us, an Acquirer, or a Card Scheme. Furthermore, we will not be responsible or liable for any funds that, due to incorrect or incomplete Bank Account information provided by you, have been paid to a bank account that is not held in your name. No contracts or hidden costs. 1 - Zettle take the full amount from the customer. You have the option to subscribe to iZettle E-commerce for 29 + VAT monthly to build an integrated online store. You are also responsible for providing customer services for buyers and holders of gift cards. If the error results in your receipt of less than the amount to which you were entitled, we will credit your Zettle Account for the difference. We may recover the amount of any Chargeback and any associated fees, fines, and/or penalties assessed by the Card Schemes or our Acquirers from funds credited to your Zettle Account or paid out to your PayPal Account or any other funds due to you under these Payment Terms and Conditions. Authorisation before obtaining a signature to our pricing planshere 99 % certain Zettle ( Paypal ) transaction fees one... The Acquirers we co-operate with for the provisioning of the lowest around compared with similar Payment solutions our! Applies only if you are not currently offered for sale by Zettle the New icon ( )! I don & # x27 ; t want to post the fees as a Connected Merchant, accept. Measures to assist us in verifying your bank account us in verifying your bank account more about changes. Other means applies only if you suspect that your Zettle Reader 2 bundle all! 23 of the General Terms and Conditions insufficient funds to cover your,. 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