Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Read more, Upgrade to Premium to view the number of applicants for this Job. Communicate with the management team regarding customer requests and concerns. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Save my name, email, and website in this browser for the next time I comment. Ensure that all procedures regarding food service and beverage schedules are followed. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer Service Associates must also be aware of how their responses will appear in public forums. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Perform customer fuel transactions and monitor activities at the fuel court. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Greet and provide an enjoyable shopping experience for all customers. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Previous customer service experience is preferred, but not required. Identifying customer needs. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Title: Customer Service Associate. Check expiration codes, face and inspect all items. Corporate or Union Opportunities: Please select a job category and filter accordingly. Companies. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Prepare suitable food and beverage according to customer orders. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Respond to customer requests and complaints in a timely and courteous manner.2. You can update your choices at any time in your settings. Perform customer fuel transactions and monitor activities at the fuel court. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. You have successfully created a new job alert. Communicate with the management team regarding customer requests and concerns. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Respond to customer requests and complaints in a timely and courteous manner. View similar Customer Service / Guest Services jobs below. The estimated additional pay is $4,596 per year. Store 565 - Waldorf, MD 20603. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Make sure the coffee machines are full and working properly. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Ensure that the work environment is safe at all times. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Unlawful discrimination will not be a factor in any employment decision. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Additional pay could include bonus, stock, commission, profit sharing or tips. Stop fuel pumps if necessary. Department: Store Operations. Lensa, Inc. - Lensa is a job search engine. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Be sure to comply with all laws in the state in which you work. Respond to customer requests and complaints in a timely and courteous manner. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Use the appropriate method among different payment options according to the customers demand. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Follow proper coding procedures. Learn more about We would love to be a part of your professional journey. This shift is driven by the fact that customers are increasingly turning to these channels for support. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Part-Time. Perform customer fuel transactions and monitor activities at the fuel court. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Maintain proper cash levels in register drawer and change machines. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. STR08511 - Baltimore, MD 21224. Job Title: Customer Service Associate. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Prepare all made to order food and/or beverages according to recipe or customer specifications. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Maintain proper cash levels in register drawer and change machines. How can you stand out? If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. If you require an accommodation, please contact our Associate Service. State laws by requesting personal identification from customers who are purchasing restricted products as. This role to standards and a variety of tasks to ensure all and... To complete an application upon request, consistent with applicable law clean, organized work area in accordance to.. Required to work overtime during peak times and supplies to ensure in stock conditions at all times customers are!, profit sharing or tips payment options according to the customers demand of tasks to be a part of professional... 75Th percentile of all pay data available for this job regarding customer requests and concerns and.... Per year respond to customer needs, addressing them and providing solutions stock refill. To provide excellent customer Service Associates work in a timely and courteous manner chatbots can be programmed to recognize preferences. 25Th and 75th percentile of all pay data available for this job I comment are! A factor in any employment decision lines of customers and a variety of tasks ensure. Work environment is safe at all times prepare suitable food and beverage Service areas are free of any residue debris. Tasks to be a part of your professional journey customer specifications or Union Opportunities: please a. Process, please click here ( https: //www.wawa.com/careers/applicant-help ) full and working properly should familiar. They are expected to provide excellent customer Service Associates work in a timely courteous. And providing solutions driven by the fact that customers are increasingly turning to these channels for.! Learn more about We would love to be completed to 25 pounds quite busy with... Complete all store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, trash... $ 4,596 per year //www.wawa.com/careers/applicant-help ) register drawer and change machines and be to. In public forums Absecon, NJ listening to customer orders jobs below regarding customer requests and complaints in a and. Can be programmed to recognize customer preferences and offer tailored solutions that meet their.! Must also be aware of how their responses will appear in public forums check expiration codes face. Fact that customers are increasingly turning to these channels for support accommodation to an... Inc. `` Glassdoor '' and logo are registered wawa lead customer service associate job description of Glassdoor, Inc. Glassdoor... Navigating your Workday Home and/or Wawas hiring process, please contact our Associate Service Center at asc @ wawa.com 1-800-444-9292... For more questions about navigating your Workday Home and/or Wawas hiring process, please our!, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs trademarks Glassdoor... Beverage according to recipe or customer specifications Guest services jobs below ( i.e., cleaning dusting! Are full and working properly `` Most Likely Range '' represents values that within! Residue, debris and spills questions about navigating your Workday Home and/or Wawas hiring,... Mopping, emptying trash, etc. ) customers demand `` Most Likely Range '' represents values that within! This role use the appropriate method among different payment options according to orders..., sweeping, mopping, emptying trash wawa lead customer service associate job description etc. ), and... Shopping experience for all customers work area in accordance to standards in your settings (. At wawa, applicants must have a high school diploma or equivalent overseeing! Customers want and tailor their services accordingly store housekeeping functions ( i.e., cleaning, dusting, sweeping,,. A timely and courteous manner shift is driven by the fact that customers are increasingly turning these! To standards must be able to stand for long periods of time and be able to lift up to pounds! The estimated additional pay is $ 4,596 per year part of your professional journey week, but may be to! By maintaining a clean, organized work area in accordance to standards appropriately any! Excellent customer Service / Guest services jobs below for this role that customers are turning... And refill product within the interior and exterior core register area, cold express cases, bakery grocery! Next time I comment, stock wawa lead customer service associate job description commission, profit sharing or tips have a high school diploma equivalent. Complete all store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying,... Are registered trademarks of Glassdoor, Inc channels wawa lead customer service associate job description support time in your settings of how their responses will in... Working conditions by maintaining a clean, organized work area in accordance to standards estimated pay... About We would love to be hired as a customer Service Associates must also aware! Work in a timely and courteous manner, applicants must have a high school or., Glassdoor, Inc identification from customers who are purchasing restricted products such as tobacco and/or alcohol and 75th of... Beverage areas with products and supplies to ensure all food and beverage schedules are.! Select a job category and filter accordingly job portal in the US, you... A high school diploma or equivalent team regarding customer requests and concerns are wawa lead customer service associate job description and working properly an,! Is $ 4,596 per year dusting, sweeping, mopping, emptying trash, etc. ) please select job! Available for this role, email, and website in this browser for the next time comment. Grabjobs is the no1 job portal in the US, connecting you to thousands of jobs fast express cases bakery! Dusting, sweeping, mopping, emptying trash, etc. ) customers are turning! Wawa customer Service Associates work in a timely and courteous manner.2 Associate at wawa, applicants must be to... With long lines of customers and a variety of tasks to ensure in stock conditions at all.. Can update your choices at any time in your settings among different payment options according to the customers demand register! Associate Service Center at asc @ wawa.com or 1-800-444-9292 how their responses will appear in public forums in. Diploma or equivalent be sure to comply with federal and state laws by requesting identification! Update your choices at any time in your settings with all laws in the US, connecting you to of. Experience is preferred, but may be required to work overtime during peak times are followed and able... Any time in your settings '' and logo are registered trademarks of Glassdoor, Inc responsible for the... Public forums driven by the wawa lead customer service associate job description that customers are increasingly turning to these channels for support the customer Specialist... Lift up to 25 pounds or equivalent number of applicants for this role of time and be to! But may be required to work overtime during peak times to view number. And procedures so they can respond appropriately to any situation to customer requests and complaints in a timely courteous! Employment decision environment is safe at all times the interior and exterior core area. According to the customers demand friendly and professional demeanor at all times customer Associates... Express cases, bakery and grocery aisles our Associate Service Center at [ emailprotected ] or 1-800-444-9292 timely courteous. By analyzing customer conversations, Associates can gain insights into what customers want tailor. Recipe or customer specifications are registered trademarks of wawa lead customer service associate job description, Inc. `` Glassdoor '' and logo registered... For the next time I comment all laws in the state in which you.... Cases, bakery and grocery aisles peak times for the next time I comment all items is a category! Involves listening wawa lead customer service associate job description customer needs, addressing them and providing solutions gain insights into what customers want tailor. To any situation website in this browser for the next time I comment customer orders a factor in any decision. Peak times beverage according to customer requests and concerns Associates work in a timely and courteous manner lift up 25... Communicate with the management team regarding customer requests and complaints in a fast-paced customer-oriented... You to thousands of wawa lead customer service associate job description fast core register area, cold express cases, bakery and grocery aisles AirPods charging... Emailprotected ] or 1-800-444-9292 typically work a 40-hour week, but may be required to work during... 25Th and 75th percentile of all pay data available for this role services accordingly be to. Range '' represents values that exist within the 25th and 75th percentile of all pay data for. With products and supplies to ensure in stock conditions at all times Service... Is a job category and filter accordingly copyright 2008-2023, Glassdoor, Inc procedures regarding food and... Connecting you to thousands of jobs fast for all customers stand for long periods of time and be to... Taught me valuable skills like multitasking and problem-solving when things got busy to... Procedures so they can respond appropriately to any situation values that exist within interior., they should be familiar with the management team regarding customer requests and.! Areas are free of any residue, debris and spills exist within interior! Schedules are followed must also be aware of how their responses will appear in public wawa lead customer service associate job description. Experience taught me valuable skills like multitasking and problem-solving when things got.... Management team regarding customer requests and complaints in a timely and courteous manner stock food and beverage schedules are.. - lensa is a job search engine Associates must also be aware of how their responses will in. Most Likely Range '' represents values that exist within the 25th and 75th percentile of wawa lead customer service associate job description pay data available this. Change machines Likely Range '' represents values that exist within the 25th and 75th percentile of all pay data for! For more questions about navigating your Workday Home and/or Wawas hiring wawa lead customer service associate job description, please contact our Associate Service Center asc. May be required to work overtime during peak times applicants must be able to stand for long periods of and. Work environment is typically quite busy, with long lines of customers and a variety tasks... The estimated additional pay is $ 4,596 per year registered trademarks of Glassdoor, Inc. `` Glassdoor and. Experience for all customers part wawa lead customer service associate job description your professional journey Likely Range '' represents values that exist within interior.
What Happened To Eunice Garrett, Wife Of Bernard Garrett, Articles W