In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. They will investigate & get video footage of the day you went to that store where you scanned it. Prizes over $600 can be claimed at some lottery offices, depending on the amount, and also at lottery headquarters. Take to retailer. After all, if you win, they do too! When playing instant-win lottery tickets, you can only win a prize of up to a certain amount. Im super confused. As I recommend here to protect yourself from (rare) scams, always sign the ticket on the back when you get it, and play the game/check the ticket by hand. It kept saying the same thing. When your lottery ticket says see retailer, it can mean a bunch of different things. If I find out she won the lottery I am going to have issues lol, especially since there was a winner of that lottery, Im waiting to see where the winning ticket was from. You've actually won something - yay, nice one. They gave you a refund for a ticket that wouldnt scan so no, you werent cheated, you got your money back. But the retailer said he cant pay out because his scanner wont let him. You cant win any legitimate lottery if you didnt buy a ticket. A lot of winnings go unclaimed from lost or expired tickets. LIVE CHAT is available from 8 a.m. Best thing is to just call the lottery company and find out. When clerk scanned a Cash 5 EZ match ticket for me, he said it read already scanned by other retailer. Are they or could they try to take my winnings I have a disputed hospital bill thats not state ran that was sold to collections so it cant be that right? So what does it mean when your lottery ticket says see retailer? Remember that if you purchase the Megaplier for an extra $1 (available in most states), your non-jackpot prize is multiplied by that Megaplier; a table summarizing Megaplier payouts is also on the How to Play page. They said if I won any money they would mail it to me. Never heard anything like it before, if anybody knows or had a similar incident please let me know. It was the AZ lotto retail office and I filled out the claim there and they kept the ticket. There could be several reasons why your Super Lotto ticket says cannot be processed. Hello. Same thing just happened to me and I dont know what to do? WebMost likely because you have won over a certain minimum amount (varies, $100-$500, often) and the retailer/sales agent needs to verify for payout..or, youve won even The national Lotteries are regulated by their respective national governments and are only available for citizens and residents who are located within the country where the lottery is operated. Why would they put a hold on it? Finally, if you've verified these steps and you believe that it is a non-winning ticket for an active Scratch-Off promotion, contact the Lottery's Customer Service Division at (850) 487-7787. What are the 3 things you should always ask a patient before surgery? This could be because the person has either provided incorrect information, or the system is unable to verify the information provided. Alternatively just complete a claim form at the lottery office (or post in a form) and they will sort it out later. You asked for this Saturday, they accidentally gave you next Saturday. Which means the results havent arrived. If this section doesn't answer your question, feel free to give us a shout! If your ticket says See retailer it means that your prize is greater than the amount allowed on the ticket. Then, put in a claim form for the tickets. If you try to scan a lottery ticket before the draw has taken place, most machines will say results not in. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. My husband, a brain cancer patient, bought a ticket from a small family store in our town. Did you ask why the ticket was invalid? Tried scanning my ticket and it said Function Temporarily Not Allowed (E22) what does that mean? Sure upset me to no end and the lottery commission should honor the winners. WebClaim at Lottery will display when a validation is attempted on a ticket that requires lottery action. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');If you find that your Lottery ticket says Cannot process contact Lottery California, your best course of action is to contact the California Lottery directly. Same answer really. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. If a jackpot prize is not claimed within the required time limit (which varies by state), each participating state in the Mega Millions game will get back all the money that state contributed to the unclaimed jackpot. The amount of time it takes to receive your winnings from the California Lottery depends on the prize amount and what type of payout you select. If a problem persists, ask for your ticket back and contact the Kentucky Lottery Division of Security at 502-560-1804. I wonder why the machine couldnt tell me that, was I scammed out of my winnings? Why Does My Lottery Ticket Say See Retailer? You can play Mega Millions in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. If they are already detached or appear from under the counter dont accept them. I play the Lotto America and I checked all my tickets today and on the last ticket it told me to present my ticket to a lottery retailer. I played a $5 ticket and won $30, but she didnt give me the money and gave my ticket back. Personally I dont put up with bad service like this. You can buy Mega Millions tickets from lottery retailers/agents in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. Contact the lottery company and ask them to look into it. Make sure your ticket is still valid. It didnt give me a winner or loser is telling me see the cashier and check my ticket and she didnt give it back to me. I explain more about this scratch off says see retailer case here. It can be a confusing because the phrasing is a bit odd. I also entered it manually and got the same message but I have no idea what that means. Im fairly sure this is a standard error code (hence the E22) that means the results checking service has been temporarily turned off, probably for maintenance or software updates. I bought a $1 Year of the Tiger scratch ticket. OK so is it a case of cant or wont process it. Anna Ledbetter // Aug 8, 2020 at 10:58 pm. "All the tips are very good. Tell them where and when you bought the ticket and explain what happened. They will then confirm your win and arrange for the cash prize to be paid to you. So always check your tickets with the lotto website before you go to cash them in. If the ticket is a draw game ticket, then collecting on the winnings takes longer since there has to be a drawing and processed first. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. If they telephone you, they will leave a message asking you to call them back. Im a paying customer and very upset cause this isnt the first time it happened thank you. Is there any way to track where the missing ones were cashed in. Hi, I have emailed the lottery commission here in Texas 3 times, they will not respond to my question. Rachael Wilson // Dec 14, 2021 at 2:34 am, Yes, I scanned my ticket and it says cannot process see retailer, Jackie Rampenthal // Dec 2, 2021 at 12:56 am. ET, seven days a week. By: Author Olin Wade (Remodel or Move Stuff). It varies as different lottery companies have different systems. :- https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process. In June 2005, California became the 12th member, solidifying Mega Millions as the country's most widely played multi-state jackpot game. Subscribe To Comments? (2 and 3 look pretty similar on those small screens). In a lotto game like Mega Millions, the order in which the numbers are drawn does not matter. Firstly there is the simpler please see retailer message. They are also available to provide advice and assistance regarding any transactions or payments associated with your account. For prizes under $599, you may claim your winnings at a California Lottery retailer or District Office, and you will receive your money immediately. The payout would be very large! I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. Self-scan machines used to announce a winner, but there were some cases of people stealing tickets from winners identified in this way. document.getElementById("comment").setAttribute( "id", "adbe45e1fb72d98379a1a886c0d0f465" );document.getElementById("de387d73e7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Generally, to be on the safe side, dont hand over tickets without knowing if they have won or not. I took it and he told me the ticket expired and gave me $10 back. I dont think so, its a machine error code. play the game!) In most cases, you must be residents of these jurisdictions to participate in these purchase options, but in all cases you must be physically within their borders when you make any online ticket purchases. There is a network/system problem so just try again later. Lastly, it could be due to a technical issue that is preventing the ticket from being processed. WebPlayers can generally claim a prize up to $600 at any licensed lottery retailer in the jurisdiction where they bought the ticket. It is important to note that this timeline may vary depending on which state you purchased the ticket in and the paperwork requirements needed to redeem a ticket. Yes, Mega Millions prizes can be shared. Lesson learned. The machines contact the main lottery computers to check so it could be the ticket scanner updating or the lottery companies service at the other end. Checking your tickets it shows you immediately on the screen whether you are the winner or not, and if you are, shows you how much money you won. Typically this means youve either won a significant amount or that your app is currently experiencing issues. If they break in and steal rolls of tickets that have not been activated yet, the tickets cannot be claimed. He scanned it at the same store. Could it be a winner? WebYour Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. So they gave you a refund. But you dont even have to go to any store to check the lottery tickets, when you can download a lotto app that is free and under state control, so that no one can lie to you or steal your money. The 4th kept saying see retailer so I took it up and she wouldnt even scan them because she didnt have money. I scratched and scanned on home app. A prize of $600 or more must be paid by the Lottery. I just scanned my Washington scratch and it says see lottery I guess I see lottery? More information. Youd be better off buying a new ticket. We always check for winners. But did you not check the ticket manually yourself before handing it over..? For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-4','ezslot_18',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');In addition, if you have a postcode that doesnt appear on the winners list, you can enter it into the Postcode Lotterys website to see if it has ever been a winner. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. Can I opt out of the Illinois Lottery websites location The scan will be recorded by their central computer so give them a call, provide all the details and ask them to look into it. Annuity option: Provides for an initial annual payment followed by 29 annual payments. Im not sure about the whole thing, was just curious what the winner number 2 might mean if anything. Contact the lottery company and let them know what happened, where and when (exact time if you can). "All the tips are very good. Please contact your local lottery if you have any questions or have received a suspicious email or phone call. Notify me of followup comments by email, P.S. Depending on the specific lottery game you purchased the ticket for, To make sure this is not the case, it is important to adjust the settings in the spam filter and make sure that all emails from Postcode Lottery are allowed to arrive in your inbox. 510-***-****. You can try putting in a claim form for it, but if it is expired then its really up to the lottery company if they pay it or not. Were they supposed to tell me more? I have three tickets which, when I scanned them, said: see retailer. This can happen for a few of reasons. So when a lottery ticket says its not active it means that the ticket roll has not been activated by the retailer before selling it. It should just work again if you try it later. ET 12 a.m. And obviously the thieves dont know the access codes/passwords to be able to activate the tickets. In some states, it may mean that the prizewinner cannot redeem the prize until the ticket has been verified on the store's scanner. Unlike some multi-state or multi-country lotteries that have central offices, all Mega Millions duties are shared by member states as part of their membership in the game. I found an unscratched beat up dirty $30 ticket today. Can you imagine the disaster that would unfold if somebody entered the wrong numbers and people started getting paid when they hadnt won? Should I put a claim in? Seriously, that is the reason. I purchased an instant ticket. Typically this means youve either won a significant amount or that your app is currently experiencing issues. Finally, if the above steps dont help, the emails might be blocked by your internet service provider. We hope you'll come visit one of our convenient office locations, and you can bet we'll be there to greet you with a smile. Once the store validates the ticket, the retailer will pay you the amount of your prize directly and will report the win to the state lottery commission. At the Duncan Walmart when I checked my ticket in the machine, it said check with retailer, and when I checked it with the clerk, she said I won a dollar. A player may present the player's prize winning ticket in person at the Lottery's office located at 1720 Burlington Drive Suite C, Bismarck, ND 58504-7736 between the hours of 8:00 a.m. 12:00 noon and 1:00 5:00 p.m., Monday through When your lottery ticket says see retailer, it can mean a bunch of different things. Let them investigate. You can give them the benefit of the doubt, maybe ask if it would be better if you came back in 10 minutes? 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