Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas.This is simply due to the fact that Spirit of Tas do not have enough information on their website and therefore your expectations might be a lot higher than what they should be.When I booked my passage (with my two dogs, one 11 yo and one 2 yo) I had assumed that there would be an area for animals in a climate controlled room that would be relatively basic, but comfortable and monitored. Bass Strait Passenger Vehicle Equalisation Scheme. Amendments are subject to availability. "Not knowing if she's dead or alive is killing me. Do I have to register my travel or apply for a permit? The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking. Also. Healthcare Card holders are not entitled to the pensioner fare. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. No, there is no requirement to register your travel or apply for a permit. Live stream direct from the RMC Shipyard. How many times can I amend my booking online? There was an error retrieving our updated time table. You're ready to get started building your fare. Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. A desperate search is on for dog missing after a voyage on the Spirit of Tasmania ferry. It appears your name is incomplete or invalid. She has covered a range of areas and issues including crime, health, environmental issues, business . Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss If amending travel dates (if still required) a new medical alert form is issued. Gas bottles are permitted on board. Can I access the vehicle deck throughout the voyage? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. On days of double sailings, the voyage takes 9 hours. A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. If you are unsure, please report to the pursers at Reception on Deck 7. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. You are only permitted to drink alcohol that is supplied by us. What time can I bring my car onto the pier? What power voltage are the power points in the cabins? Request a freight quote using our form. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. Our experienced crew members are available to assist you throughout the journey. "They would only let me look for an hour and I waited in the bar as they kept looking.". We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) e.g. It was a great way to travel from Tassie to Melbourne. They will have your equipment checked by the ship's electrician. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. You will need to provide the full length of your vehicle from end to end. Review tags are currently only available for English language reviews. medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Oops, looks like you haven't told us where you're going. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. Can I book a different person each way on a return booking? All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. Your password needs to be 8-20 characters and may contain letters or numbers. How does booking a motorhome/campervan differ to booking a caravan? Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Oops, please fill in your departure date. Please measure the full length of your vehicle from end to end. Latest news and updates on the new ships. WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Holly Alexander's pet dog, a doberman and rottweiler cross named Ester, vanished over Bass Strait during a sail from Devonport to Melbourne on Monday night. I have a mobility aid attached to my vehicle. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Based on reviews we'd read, our expectations were low. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after she was reported missing. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Please make sure you have filled in both password fields and that your password and confirm passwords match. No, you must book same number of people over and back. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Your cancellation has been successful. Over the years our service has grown from strength to strength to the point where we have outgrown our home port at Station Pier, Port Melbourne. "Not knowing if she's dead or alive is killing me," she said. Are there connecting public transport services from the ship in Tasmania? You need to provide measurement details for your vehicle to ensure that you are charged the correct price. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. They will have your equipment checked by the ships electrician. Oops, you need to have at least one passenger. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving The trip on board Spirit of Tasmania takes approximately 9-11 hours. "She is my best friend and I just want her back. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. (b) You agree that we may deal with any such alcohol, whether open or closed, as we reasonably see fit. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Request a freight quote using our form. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. Overall, a professional outfit who impressed us with their organisational ability. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Multiple payment options are available online. All sailings now depart from and arrive into Geelong. You can change your booking online at My booking. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}, In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categoryName)}}, Refund due: {{ getSailing().refundableAmount | money }}, Oops, you must be travelling in order to make this booking, Remove {{detail.firstName}} {{detail.lastName}}, {{IbpCms.passengerDetailsInvalidPensionerNumber}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Outbound)}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Return)}}, {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}, {{IbpCms.cabinAllocationBookSameForReturn}}. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. If you are travelling with an infant, a cot has automatically been booked for you. What if I can no longer travel and I need to amend or cancel my booking? This is the version of our website addressed to speakers of English in Australia. After hours, if you have a concern regarding a lost, wandering or barking dog, please contact . Our time table system is currently offline. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. Ms Alexander said Ester was her "best friend". Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. To select the 'towing a caravan or trailer ' option there is no requirement to your! Is my best friend '' Cabin can fit a maximum of 2 cots, whilsta Porthole can... 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