the technicians were on time, friendly and very professional. Have a great night! The cost would've been $700+. Calling Parker & Sons was the best move I ever made. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. The manager said he would make it right. Showing 1-10 of 198 results. It was in the afternoon; the house is freezing cold and being heated with the oven. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. 12/16/2022. Phoenix: (602) 273-7247. So its very visible and a distraction every time we watch tv. We have been customers for over 20 years. Verify your email to use filters. There are still labor laws to abide by! The electrician recommended replacing two problematic ceiling fans. I was told I was the next customer in a 2 to. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. This rating has decreased by -3% over the last 12 months. Management is good and cares about employees. This a/c broke down about the first 2 months and they came out to fix it. Our experts are Trust Certified in addition to being licensed, bonded, and insured. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. 05/01/22, I turned on A/C units and they were not cooling. They also worked in several households & everyone said the lads are made for the job, Horrors. It was a mistake to go with Parker & Sons. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. International Association of Better Business Bureaus. I have a warranty so I'm forced to keep dealing with them. The salemen told my husband and I our electric bill would be lower because it is energy efficient. There was some confusion regarding a $750.00 rebate. It goes against our guidelines to offer incentives for reviews. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. We are glad to have been there for you when you needed us most! They did a great job. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. We're having the work done for $600 from another company. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Company C replaced the coil for $2,100.00. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. They never call me back. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. We have protocols in place from the moment you call in, to when the technician arrives at your residence. We have to clean ourselves in the office. No refund received yet. Claim your profile to access Trustpilots free business tools and connect with customers. Buyer beware - their rookies may cost you real money! I contacted Parker and Sons and technician came out on 08/11/22. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Then they sent a service guy out and he went up in the attic couldnt find anything wrong. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Why didn't the salesman offer a discount coupon if it was available? Pretty awful. Anyone can write a Trustpilot review. and gave us a seer of 14 that is just standard performance. My electric bill was outrageous. We had our 1st ac regular maintance service. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Lastly, this guy was supposed to "have experience with Solar systems". Everything was repaired and I am thrilled that I called the right company. Parker and Sons. . Need to file a complaint? The new system was scheduled and installed within 24 hours !!! Thanks for the recommendation! I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. Parker & Sons is amazing. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. Parker and Sons schedules "emergencies" as part of their daily schedule. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. to our friends and family be done by Jesus. Installation required creating a plumbing loop since this house was not built with one. Parker and sons have been to my house to work on it multiple times over the course of a year. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! I escalated my calls again and spoke with management person *********************. The install takes, at most, 3 hours. Random schedule changes which affect your life. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. We're not your Average Joe! If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. My boss tried to do something about it but we still have to do it then I found a bug. I will not use them in the future if I need another new unit. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. Stay up-to-date on current news, promotions, and industry tips. Total of $818 plus tax. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Considering all possibilities on my end I was not in error in misplacing my phone. They had my new water. This profile is powered by Birdeye. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. $300 would've been the right price. Outrageous. They started digging and then things just went downhill from there. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Wish I could leave more then five stars.We had a plumbing emergency. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. I woke up with a rainstorm in my living room after a pipe burst upstairs. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. Tech showed up 4pm on 12/18/2022. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We used Parker several times and were happy. Phone calls to management were not returned. It's fun environment but customers always take priority. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. Parker & Sons installed soft water for us in our home. their response to me was they signed before doing the repair. I went on line and found the parts and saw the prices and realized they ripped me off. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Fast service,made sure it was done the way I wanted it. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! Theyre always professional and friendly. ), but that in itself is absurd. Even the best lawyers don't make that much! Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. Stayed to make sure it was working. We also ensure all reviews are published without moderation. Parker & Sons were great !! Parker and Sons has standard refund processes that were followed. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. They are curious and clean up when finished. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Verification can help ensure real people write reviews about real companies. They were able to come out SAME DAY and get our AC back up and running. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 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