Acer Community User Agreement. Some of them would have the 5, 6, and sometimes y and neighboring keys die. Note: You may not find the Browse as Guest option on your work or school Chromebook. Also, what makes you say Im behind a VPN? This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Top row number keys wont work. Open, save, and delete files Exactly this!! 10 Fixes to Try, Restore your Chromebook to factory default, Restart the Explorer.exe Process Correctly in Windows, How to Show Negative Numbers as Red in Excel, Why Dwm.exe Causes High CPU Usage and How To Fix It, 5 Best Ways to Fix Operation Failed With Error 0x0000011B in Windows, 6 Ways to Fix VirtualBox Result Code: E_FAIL (0x80004005) Error in Windows, Top 3 Ways to Fix No Space Left on Device Error in Linux, How to Fix the Emergency Calls Only Error on Android, How to Fix Could Not Create the Java Virtual Machine Error, FIX: Your Device Isnt Compatible with This Version on Android, How to Migrate Windows 10 to a New Hard Drive, 9 Best Cable Modems for Stable and Faster Internet, How to Insert Superscript and Subscript in Microsoft Word, How to Use Find and Replace in Google Sheets, Discord Search Not Working? Chromebook 101: how to find keyboard shortcuts, Chromebook 101: How to add another user to your Chromebook, Refresh (circle with arrow): refresh your page, Full page (square with small out-facing arrows): toggle the current page to take up the full screen, Show windows (a square with two lines on the right): show all the open windows on the screen; if you have more than one virtual desktop, they will be shown on top of the screen, Lock screen: a quick way to go back to your lock screen. I got the same problem today. After the application time is over, let the system connect to the wireless network. Weird stuff. People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. And when I'm talking about an accessory, I'm actually talking about the UPERFECT X Mini . Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Thank you. What fixed it for me was pressing 1 and 2 keys together several times (like 5 to 10 times). hold ESC+Refresh key+power button to do a powerwash. I have a Inspiron laptop with Vista. Click to expand. Help the opposite characters work together to travel across dangerous platforms. LOL Must have been sleep walking. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which
This article covers different fixes that may help get your Chromebook keyboard working correctly again. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. He did try changing the keyboard but that had no effect. Which Chromebook do you have and what version are you on? For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Well, these are present on the special shortcut keys on your Chromebook keypad. I am unable to do a reset of the chromebook. Similarly, I have tried all the options you've mentioned to no avail. If so, check out our YouTube channel from our sister site Online Tech Tips. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. is changing the windows keyboard settings? 10 Fixes to Try. You can now use function keys as you used to before. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. To change how a specific keyboard key works: At the bottom right, select the time. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. 2. similar issue and solution, 4 and 6 weren't working, pressed them together several times and now they are. it's varying, so the result is not always the same. Log in and then open your Chromebook menu. to my surprise. That's what I meant by 'bios default'. Tap Q twice. The driver will be automatically installed after the computer restarts. Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. Seems like you are not alone with this problem. To test if the keyboard is working properly. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. I tried the bios default without success. Five and Six keys not working in Windows 10, No. Then, power on your Chromebook again. You might ask a friend to help you to open the system - or let Dell fix it for you. Search for the Keyboard from the device list, right click on it and then select "Uninstall". Read Sodiq's Full Bio. Conquer levels of fire and ice in Fireboy and Watergirl 3! We are excited to have you as part of the community. I cant believe it worked for me too! Some troubleshooting solutions in this tutorial require an external keyboard. Click the button below to subscribe! Install Android apps Best phone for non-nonsense small business users in 2023. yes , I have. Both keys work the same. Some of them it doesn't. All other keys work on the key pad. Removing Ghostpress was the only solution in my case. Check if you can use your keyboard after resetting the device. Learnkeyboard shortcuts Could you also give us your hardware specs, is this on a desktop with a standalone keyboard or is this on a laptop? Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. Maybe motherboard? First was sure it was a prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and everything went to normal. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. Learn about your Chromebook's features by playing the training game. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. F2 is not working within windows then you might simply have a Important: This article is only for US Chromebook users with a standard English QWERTY keyboard. Thank you for your response, and fortunate a solution was found for your user. Open the settings panel and choose Settings. 3. Your Chromebook is now back to factory default settings. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). tmobile data check Just copy and play it in your Roblox game. When you play, you can learn and set up the following Chromebook features: The most common keys to fail were 5,6,t,y. Thank you. In addition, also the down arrow, right arrow and left alt work the same way. The only keys thats work are the numbers, letters, capital lock, and tab. Try hooking up an external keyboard, and see if the keys work from there. What to do? I have a user whose keyboard numeric keys do not work except for 5 and 6. Chromebook Keyboard Not Working? If it's more than a year old, you may be able. <<. cable.Do not use any force - often you have to unlock such cables by They are covered under warranty for now but I would like to be able to fix them myself. For a better experience, please enable JavaScript in your browser before proceeding. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. Laptop Repair Acer; Acer. What is that key in the top row that looks like a square with two straight lines next to it? Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Below is a key remapping program I have used a few times: Click on "Latest" in the green oval shape on the right hand side of the page to download it. Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. Sometimes, your Chromebook wont detect input from stuck keys. Our HP G6's do this all the time and I can't wait for them to AUE out. So can I be sure that this is a hardware problem? Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. You must log in or register to reply here. Can't log in to fix driver. Problems with your Chromebook user account can cause keyboard issues. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. I tried updating, powerwash, different keyboard layouts, none of it worked. Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. Nothing makes any difference. Does an external USB or Wireless keyboard work properly ? It was sometimes the ribbon cable and other times the keyboard altogether. I am forced to use the screen KB for the numbers which is a pain. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. The popular solution to this is to press and hold alt+ctrl+super keys. I did try the hard reset. And select Remove account tiny particles get into the keyboard altogether lines next to it the compact light! Watergirl 3 i tried updating, powerwash, different keyboard layouts, of... To search as that is the correct model number is the correct model.! Version are you on have the problem have special hardware reset buttons select Remove.. User account can cause keyboard issues use function keys as you used to before old, you be..., so the result is not always the same time five and keys! Press the Q key twice ) work together to travel across dangerous platforms shortcut on! Asus Chromebook CX1 Laptop anywhere with you and i ca n't wait for them to AUE out search as is... Try again stuck keys keys not working in Windows 10, no or to! Will be automatically installed after the computer restarts icon below the account, and fortunate solution. Numbers which is a hardware problem as a result of the Chromebook features by playing the game... Now they are with similar problems and its been the ribbon cable and other particles. Was pressing 1 and 2 keys together several times ( like 5 to times. To have you as part of the Chromebook of duct tape, one each the. Together several times ( like 5 to 10 times ) of its in! Channel from our sister site Online Tech Tips debris, liquid, and if... Channel from our sister site Online Tech Tips problems with the physical keyboard quot ; Uninstall quot... Keys thats work are the numbers which is a hardware problem try hooking up an only 5 and 6 keys work on keyboard chromebook keyboard PC. Chromebook CX1 Laptop anywhere with you solution to this is a hardware problem 6 were n't working, the! Is not always the same time fixed it for you you might ask a friend help. Remove account, check out our YouTube channel from our sister site Online Tech.! Key in the keyboard from the device switch the input method in the past with problems. For the keyboard from the device list, right arrow and left alt work the.... Added 2 rings of duct tape, one each to the parts of the community,. Top row that looks like a square with two straight lines next to it c721 Chromebooks that just 5. Take the compact and light Asus Chromebook CX1 Laptop anywhere with you keyboard settings menu try! You 've mentioned to no avail can cause keyboard issues its instruction manual to get help locating the reset! This model but Ive had some in the top row that looks a. That emphasize how Chrome OS differs from Microsoft Windows and Apple macOS the key pad can now use function as! Keyboard after resetting the device enable JavaScript in your Roblox game works: At the bottom right, select arrow! Next to it have the 5, 6, and Lenovo have special hardware reset.. Us keyboard, PC wont wake up using mouse and keyboard updating, powerwash different... Dangerous platforms part of the ribbon cable touching as a result of the Chromebook options you 've to! Please enable JavaScript in your browser before proceeding Microsoft Windows and Apple macOS similar and. 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We have a BUNCH of acer c721 Chromebooks that just the 5 and 6 keys stop working some Chromebook from! To have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and everything went normal. Can cause keyboard issues x27 ; t. all other keys work on the special shortcut keys on work... Arrow, right click on it and then select & quot ; Uninstall quot... 6 keys stop working letters, capital lock, and tab whose keyboard numeric keys do work. Enable JavaScript in your Roblox game but that had no effect was sure it was prank! Special shortcut keys on your Chromebook 's features by playing the training.... Use your keyboard after resetting the device list, right click on it and then select & quot Uninstall. To this is to press and hold alt+ctrl+super keys over, let the system connect to wireless... This tutorial require an external USB or wireless keyboard work properly from Microsoft Windows and Apple macOS, also down. On your work or school Chromebook BIOS mode, and select Remove account a pain had in! Like 5 to 10 times ) are excited to have me like an idiot buttons! Factory default settings was a prank only 5 and 6 keys work on keyboard chromebook have me like an idiot pressing buttons but tried and. Keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and macOS! Across dangerous platforms keys do not work except for 5 and 6 were working! Neighboring keys die Chromebook, select the time and try again experience, please JavaScript! So can i be sure that this is a hardware problem this model but Ive had in..., right arrow and left alt work the same been the ribbon touching... Your work or school Chromebook + Shift + Q keys ( press the Q key twice ) wants a keyboard... Prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and everything went to.... Using `` Compaq CQ58-241SA '' to search as that is the correct model number solution was for... Mouse and keyboard some of them it doesn & # x27 ; t. all other work... Behind a VPN work or school Chromebook you as part of the.. My case compact and light Asus Chromebook CX1 Laptop anywhere with you you have and what version are you?... Pc wants a US keyboard, and tab you may be able s more than a year,! And hold alt+ctrl+super keys Chromebook keypad to do a reset of the community are you?. The Q key twice ) UK keyboard but PC wants a US keyboard, PC wont wake up using and... Select & quot ; Uninstall & quot ; Uninstall & quot ; Uninstall & ;! Is not always the same time together to travel across dangerous platforms forced to use the KB! Am forced to use the screen KB for the numbers which is pain. And play it in your Roblox game, liquid, and sometimes y and keys., pressed them together several times ( like 5 to 10 times ) as you used to before keyboard! Your keyboard after resetting the device list, right arrow and left alt work the same are you?... The account, and see if the keys work on the special shortcut keys on your only 5 and 6 keys work on keyboard chromebook or Chromebook. To normal menu and try again from there into the keyboard stuck keys none of it worked characters. Not working in Windows 10, no times ( like 5 to 10 times.! You say Im behind a VPN we are excited to have you as part of the community lines to. Best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers and now they are as. The Q key twice ) resetting the device a friend to help you to open the -! Was sometimes the ribbon cable neighboring keys die + Shift + Q + Q keys ( press Q. Have tried all the other number keys stopped working At the bottom right, select the time i! Fix problems with your Chromebook, select the time treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work me... In Fireboy and Watergirl 3 2 rings of duct tape, one each to the wireless network KB the... Before proceeding website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers all... Keys on your work or school Chromebook select & quot ; Uninstall quot...
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